"I complained to Twitter about the man who, pretending to be me, commended the Charleston racist murderer. Twitter responded: “We have determined that it’s not in violation of Twitter’s impersonation policy.” I felt a flash of rage. Every time an online shaming occurred Twitter and Google made money. Whereas those of us doing the actual shaming? We got nothing. Twitter suddenly felt uncaring, intimidating, even dangerous. We were unpaid shaming interns for a company that didn’t care about us. I quit Twitter. The world outside Twitter was great. I read books. I reconnected with people I knew from real life and met them for drinks in person. Then I drifted back on to Twitter."