"Modi also ensured poor people’s access to justice, by streamlining the administration in the Secretariat. I was told, during Keshubhai’s time and before, the officers were not found on their seats even by 11 am, and they would nowhere be found in Gandhinagar by 3 pm. After Modi took over, the same officers were suddenly found on their seats 9 am to 5 pm, for fear of being reported to Modi, by the people with grievances to resolve."