"A system represents someone's solution to a problem. The system doesn't solve the problem."
— John Gall

January 1, 1970

Quote Details

Added by wikiquote-import-bot
Added on April 10, 2026
Unverified quote
0 likes
Academics from the United StatesNon-fiction authors from the United StatesYale University alumniSystems scientistsPhysicians from Minnesota
Original Language: English

Sources

p. 74 Cited in: Roger Kaufman and Fenwick W. English (1979) Needs Assessment: Concept and Application, p. 94