"The language of reason unaccompanied by kindness will often fail of making an impression. It has no effect on the understanding, because i touches not the heart. The language of kindness unassociated with reason will frequently be unable to persuade: because though it may gain upon the affections, it wants that which is necessary to convince the judgement. But let reason and kindness be united in your discourse; and seldom will even pride or prejudice find it easy to resist."