"For the IT department [the] change towards commodity products, open standards, end-user decision making and fundamental change in the Business platform, will imply substantial challenges. The role of the IS function will change. The formal IS budget in the US, according to Gartner Group Inc, is 2.4% of revenue in 1990, and will grow to 2.7% in 1995. End-user IT spending is estimated t0 2.4% in 1990, split 50/50 between budget and unseen expenses. This item is assumed to increase to 5.0% in 1995, bringing the total to 7.7% This total amount must be managed, and the rules must be set by the IS manager. Following the rule of "Least resistance", will lead to crisis and complete loss of control. IT resources must be managed. An Enterprise Architecture must be established and adhered to. Standards must be established, and partnerships between IT professionals and end-users formed."