"[In Pope John XXIII] the novelty did not concern doctrine, but rather the way of expounding it and perhaps sometimes interpreting it, without ever betraying or modifying it. And of applying it to concrete situations. It then concerned, so to speak, the style, in speaking and acting, both inside and outside the Church: a greater readiness to understand the ‘other’; a charge of ‘sympathy’ in endeavouring to evaluate the mentality or attitudes of even those furthest away; an ability to be aware of their objective difficulties and the art of knowing how to create a climate of trust, despite the distance, or even the head-on opposition of reciprocal positions; the care not to offend people while telling the truth."