"I remember we were up in Montreal one time. Something happened to my back and I couldn’t play. I was left in the clubhouse for treatment. Roberto didn’t play the first game. He stayed in the clubhouse through the entire game and gave me an ice rubdown. He put this cold ice in his bare hands and would rub and apply pressure to different areas of my back. He said I would be able to play the next day based on things he had learned. It must have been about forty minutes of constant rubbing with that ice. We all know when you put ice in your hand for any period of time, you must release that ice after about five minutes at the most. But he was so into what he was doing, it didn’t faze him at all."