"Within the Wikipedia community, there is a cautious sense of hope that A.I., if managed right, will help the organization improve rather than crash. Selena Deckelmann, the chief tech officer, expresses that perspective most optimistically. “What we’ve proven over 22 years now is: We have a volunteer model that is sustainable,” she told me. “I would say there are some threats to it. Is it an insurmountable threat? I don’t think so.” The longtime Wikipedia editor who wrote “Death of Wikipedia” told me that he feels there is a case to be made for a good outcome in the coming years, even if the longer term seems far less certain. The Wikimedia plug-in is the first significant move toward protecting its future. Projects are also in the works to use recent advances in A.I. internally. Albon says that he and his colleagues are in the process of adapting A.I. models that are “off the shelf” — essentially models that have been made available by researchers for anyone to freely customize — so that Wikipedia’s editors can use them for their work. One focus is to have A.I. models aid new volunteers, say, with step-by-step chatbot instructions as they begin working on new articles, a process that involves many rules and protocols and often alienates Wikipedia’s newcomers. Leila Zia, the head of research at the Wikimedia Foundation, told me that her team was likewise working on tools that could help the encyclopedia by predicting, for example, whether a new article or edit would be overruled. Or, she said, perhaps a contributor “doesn’t know how to use citations” — in that case, another tool would indicate that. I asked whether it could help Wikipedia entries maintain a neutral point of view as they were writing. “Absolutely,” she says."