"Losing a close family member is one of the hardest experiences that anyone can ever endure. My mother Diana was present at your launch 15 years ago, and today I am incredibly proud to be able to continue her support for your fantastic charity, by becoming your royal patron. Never being able to say the word 'Mummy' again in your life sounds like a small thing. However, for many, including me, it's now really just a word – hollow and evoking only memories."