"Emma’s 'all witches' speech was a turning point for me, but it had a postscript that hurt far more than the speech itself. Emma asked someone to pass on a handwritten note from her to me, which contained the single sentence: 'I'm so sorry for what you're going through.' She has my phone number. [...] This was back when the death, rape and torture threats against me were at their peak, at a time when my personal security measures had had to be tightened considerably and I was constantly worried for my family’s safety. Emma had just publicly poured more petrol on the flames, yet thought a one-line expression of concern from her would reassure me of her fundamental sympathy and kindness."