"The most important thing was that we started with an open mind. We had a plan, but we understood that the only thing constant in life is change. And that we had to be flat-footed so that we could adjust to the world because we’re not building a company that will be in isolation with what the realities are. We also knew that there will be changes because of growth and we were prepared for it. So every step of the way where we were mindful of what’s happening around us, and adjusting accordingly for optimization."