"Good radio is a feedback system, providing society continuing information about itself so that society can be self-correcting. Like society, a servomechanism without negative feedback goes wild, cannot function, hunts and oscillates. Correct information can set the system back on the correct ‘course’ – like an aircraft autopilot. KDNA, when it was functioning at peak efficiency, had such a self-adjusting system. It was the four telephones which could be linked together and put on the air. It was the people who called in on these telephones, commenting on our programs, correcting our factual or interpretive errors, adding, constantly adding new bits of information and details, feeding their ideas back into the society serving and served by our constantly changing signal. The listener fed back and became KDNA. KDNA became a self-correcting servomechanism of the community that was part of it …”"