"Creative strategy is what you bring to the table. It is what you believe, what you bring and mix together, what you present or what you would like to achieve for every aspect of business or of life. Diplomacy, I would say, is very important. Again, it's not just important in work, not just as a career, but also in every aspect of professional dealings and especially in family. I think we underrate that. There, too, I think my mantra in all facets of my career was "creative" diplomacy."