"Leadership is not about being in charge. It’s about taking care of those in your charge. Investing in people is the foundation for great transformation. People are our most valuable assets, yet we often don’t value them until they’re gone. Instead of holding exit interviews, which are purely reactionary, we should conduct “stay interviews” or “purpose interviews” as a proactive way to understand what our employees need. It’s important that employees feel as though someone inside the organization cares about them, routinely engages with them, and has their back. Direct managers are uniquely positioned to fulfill this role – but we must equip them with the proper training, strategies, and tools to keep their best talent engaged. People can and will leave when they feel excluded."