"Putin’s intimidating aura is often reinforced by his controlled mannerisms, modulated tone, and steady gaze. But he can get quite animated if he wants to drive home a point, his eyes flashing and his voice rising in pitch... “You Americans need to listen more,” President Putin said as I handed him my credentials as ambassador, before I had gotten a word out of my mouth. “You can’t have everything your way anymore. We can have effective relations, but not just on your terms.” It was 2005, and in the ensuing years I would hear that message again and again, as unsubtle and defiantly charmless as the man himself...Putin... seemed in many ways the anti-Yeltsin—younger, sober, fiercely competent, hardworking and hard-faced... he was determined to show that Russia would no longer be the potted plant of major-power politics."