"[The fundamental principle of six sigma is to] take an organization to an improved level of sigma capability through …"

"The six sigma method is a project-driven management approach to improve the organization’s products, services, and pr…"

"Six Sigma is really a cultural thing—a way of behavior."

"Six Sigma is an organized and systematic method for strategic process improvement and new product and service develop…"

"Six Sigma has forever changed GE. Everyone—from the Six Sigma zealots emerging from their Black Belt tours, to the en…"

"The best Six Sigma projects begin not inside the business but outside it, focused on answering the question—how can w…"

"Those who cannot remember the past are condemned to repeat it."

"Lack of specificity around stakeholder identity remains a serious obstacle to the further development of stakeholder …"

"Change that works by recapturing something that was there in the past has many resources on which to draw and a whole…"

"A memory is a persistent record not dependent on a tight coupling between sender and receiver."