"Systems thinking is a mental discipline and framework for seeing patterns and interrelationships. It is important to see organizational systems as a whole because of their complexity. Complexity can overwhelm managers, undermining confidence. When leaders can see the structures that underlie complex situations, they can facilitate improvement. But doing that requires a focus on the big picture."
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Richard L. Daft (2008) The Leadership Experience. p. 141.
https://en.wikiquote.org/wiki/Systems_thinking
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Richard L. Daft
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