"In definitional terms, a process is simply a structured, measured set of activities designed to produce a specific output for a particular customer or market. It implies a strong emphasis on how work is done within an organization, in contrast to a product focus’s emphasis on what. A process is thus a specific ordering of work activities across time and space, with a beginning and an end, and clearly defined inputs and outputs: a structure for action."
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Sources
Thomas H. Davenport (1993). Process Innovation: Reengineering work through information technology. Harvard Business School Press, Boston
https://en.wikiquote.org/wiki/Business_process
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Business process
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