"Systems thinking, as written about and practiced by Russell Ackoff, C. West Churchman, Peter Checkland and others, contained within it many of the impulses that motivate the application of design ideas to strategy, organization, society, and management. Ideas such as engaging a broad set of stakeholders, moving beyond simple metrics and calculations, considering idealized options and using scenarios to explore them, shifting boundaries to reframe problems, iteration, the liberal use of diagrams and rich pictures, and tirelessly searching for a better set of alternatives were all there. If the business and management community had bought it, we would not be having the many discussions about design, design thinking, and expanding management education to engage the intuitive, to embrace values, to look beyond available choices."
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Academics from the United StatesPeople from PhiladelphiaBusiness theorists from the United StatesSystems scientists
Original Language: English
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Sources
Fred Collopy (2009) "Lessons Learned -- Why the Failure of Systems Thinking Should Inform the Future of Design Thinking". In Fast Company blog, June 7, 2009.
https://en.wikiquote.org/wiki/Russell_L._Ackoff
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Russell L. Ackoff
Russell L. Ackoff (12 February 1919 – 29 October 2009) was an American organizational theorist, professor and pioneer in the field of operations research, systems thinking and management science.
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