"Instead of constantly talking about motivation, organizations should ensure that employees are occasionally delighted."

"Everyone has a ‘reservoir of talent'. Intuition, interests and skills form the foundation of talents. These talents a…"

"Ways to combat stress, such as playing golf before a conference call or taking a break on the beach during inventory,…"

"On-the-job democracy isn't just a lofty concept but a better, more profitable way to do things. We all demand democra…"

"I believe the old way of doing business is dying, and the sooner it's dead and buried the better off we all will be."

"One, the people in charge wanting to give up control. This tends to eliminate some 80 percent of businesspeople. Two,…"

"I always come back to variations of the question that my son asked me when he was three. We were sitting in a jacuzzi…"

"The opposite of work is idleness. But very few of us know what to do with idleness. When you look at the way that we …"

"And so, what we've done all of these years is very simple, is use the little tool, which is ask three whys in a row. …"

"Companies think that they are modern because they have painted their walls in a bright colour or they allow people to…"