"As the patient tells, I listen as hard as I can--- not taking notes during this segment of the interview, not interru…"

"Radical listening is the effort to be present, to bear witness, and to listen without your biases and assumptions. It…"

"...physicians are like literary critics, who...arrive at the text [of the patient] laden with theory, assumptions, hy…"

"Considering how common illness is, how tremendous the spiritual change it brings, how astonishing, when the lights of…"

"...I was a reader and I went to meetings and conferences about literature and medicine, and...what I'm doing as a rea…"

"When I invited her to just tell me, I said, "I'm going to be your doctor. Tell me what you think I should know about …"

"Being heard shows us that we are of worth, of value. It restores our humanity. Being allowed to tell our story helps …"

"Too often people’s illness stories are dismissed as being “unreliable” or “chaotic”, or that the person themselves ar…"

"The ' measures the volume of s compared to the total (red blood cells and ). The normal hematocrit for men is 40 to 5…"

"is the packed spun volume of whole that is made up of s and is expressed as a percentage of total . It can be measure…"