"The things which concerned him more than anything else were the what and the why--the what because he felt it was necessary to know absolutely what you were questioning and what you were doing or what concerned you, and then the why, the depth type of thinking which showed you the reason for doing the thing and would perhaps indicate clearly whether you should maintain what was being done or should change what was being done."
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Psychologists from the United StatesBusiness theorists from the United StatesPeople from OaklandWomen engineers from the United StatesIndustrial engineers
Original Language: English
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Lillian Moller Gilbreth (1962) Conference and Convention Proceedings American Institute of Industrial Engineers. p. 21.
https://en.wikiquote.org/wiki/Lillian_Gilbreth
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Lillian Gilbreth
Lillian Evelyn Moller Gilbreth (May 24, 1878 – January 2, 1972) was an American psychologist and industrial engineer. One of the first working female engineers holding a Ph.D., she is held to be the first true industrial/organizational psychologist.
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