"For our purposes then, the bureaucratic model refers to an organization which attempts to control extra-organizational influences (stemming from the characteristics of personnel and changes in the environment) through the creation of specialized (staff) positions and through such rules and devices as regulations and categorization."
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Academics from the United StatesBusiness theorists from the United StatesSociologists from the United StatesPeople from Washington (state)Stanford University faculty
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https://en.wikiquote.org/wiki/Charles_Perrow
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Charles Perrow
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