"If you undertake the management of workmen, study their peculiarities. The workmen of no nation work hard if left to themselves. You will get better results by organising their work well than by trying to force them to work hard by unnecessary severity. Enforce always strict discipline with strict justice. Remember that men must, of necessity, be led by some one, and let them feel that you are naturally the person most interested in their welfare, and that if they have anything to complain of at all, you are the first person they should come to, to have their grievance remedied. Learn to know good from bad work, and a good from a bad workman."
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At the conclusion of the presidential speech advising young engineers of man-management techniques.
https://en.wikiquote.org/wiki/Alexander_McDonnell_(engineer)
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Alexander McDonnell (engineer)
Alexander McDonnell (18 December 1829 – 14 December 1904) was an Irish locomotive and civil engineer. A mathematics graduate from in 1851, he brought order and standardisation to the workshops and locomotive designs of the of Ireland. He served as president of the (ICEI) from 1875 to 1877.
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