"Practicing the presumption of good faith... means that we should presume, unless we have good evidence to the contrary, that the other person's intent is not to deceive or to offend us, but to learn our point of view. Assuming good faith means that we expect that our conversation partner is interested in learning from us and is seeking to understand our point of view. It means that we should assume, unless we have good evidence to the contrary, that their intent is not to deceive or to offend. We can certainly point out when an error has been made or why offense has been taken, but it should be with the intent of making the conversation better, not closing it down."