"The aim of the process chart is to present information regarding existing and proposed processes in such simple form that such information can become available to and usable by the greatest possible number of people in an organization before any changes whatever are actually made, so that the special knowledge and suggestions of those in positions of minor importance can be fully utilized."
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Frank Bunker Gilbreth and Lillian Moller Gilbreth (1921) Process charts. p. 5.
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