"Highly engaged employees are, on average, 50% more likely to exceed expectations that the least-engaged workers. And companies with highly engaged people outperform firms with the most disengaged folks- by 54% in employee retention, by 89% in customer satisfaction, and by fourfold in revenue growth."
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Academics from the United KingdomPolitical scientists from the United KingdomBusiness theorists from the United Kingdom
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Rob Goffee
Robert (Rob) Goffee (born 1952) is a British organizational theorist and Emeritus Professor of Organisational Behaviour at the . He was listed among the Forbes.com list of Most Influential Management Gurus (2009).
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