"Like role ambiguity, the assessment of role conflict has been primarily through self-report measurement. The scale that has been used most often is that developed by Rizzo et al. (1970). These items ask respondents whether they experience things such as “incompatible requests” and situations in which their work is “accepted by one group but not accepted by others.” A sample item from this scale is, “I receive incompatible requests from two or more people.” Strong agreement with a statement such as this indicates a high level of role conflict. Like the Rizzo et al. role ambiguity scale, this scale has also been the focus of much criticism and debate in the occupational stress literature (Kelloway & Barling, 1990, Netemeyer et al., 1990; Smith et al., 1993; Tracy & Johnson, 1981). Unfortunately, there have been few attempts to develop alternative measures."
Quote Details
Added by wikiquote-import-bot
Unverified quote
0 likes
Academics from the United StatesPsychologists from the United StatesBusiness theorists from the United States
Original Language: English
Available Languages (1)
Sources
p. 13
https://en.wikiquote.org/wiki/Steve_M._Jex
Revision History
No revisions have been submitted for this quote.
Categories
Steve M. Jex
18 quotes on TrueQuotesView all quotes by Steve M. Jex →
Related Quotes
"[The Integrated Model of Work Stress (ISR) model] is straightforward, easy to understand, and has guided much of the …"
"The investigation of job-related stress involves studying the relationship between stressful aspects of jobs (normall…"
"Organizational constraints represent situations or things that prevent employees from translating ability and effort …"
"Despite frequent criticism, the vast majority of job stress researchers continue to use subjective self-reports measu…"
"According to Goldstein (1993), many organizations do not train employees adequately. For example, training programs a…"
"Organizations are complex social systems that sometimes perform remarkably well and sometimes fail miserably. Organiz…"
"In the most general sense, organizational psychology is the scientific study of individual and group behavior in form…"
"Job performance is a deceptively simple term. At the most general level, it can be defined simply as “all of the beha…"
"By definition, job performance is behavior, so job performance is rarely measured directly. More typically, what is m…"
"Job satisfaction is, without a doubt, one of the most heavily studied topics in organizational psychology, as well as…"