"There is so much to be learned by studying how Dr. Ishikawa managed to accomplish so much during a single lifetime. In my observation, he did so by applying his natural gifts in an exemplary way. He was dedicated to serving society rather than serving himself. His manner was modest, and this elicited the cooperation of others. He followed his own teachings by securing facts and subjecting them to rigorous analysis. He was completely sincere, and as a result was trusted completely."
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Joseph M. Juran (1989), cited in: Russell T. Westcott, "Leave A Legacy". Quality Progress. December 2009. p. 63.
https://en.wikiquote.org/wiki/Kaoru_Ishikawa
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Kaoru Ishikawa
(July 13, 1915 - April 16, 1989) was a Japanese organizational theorist, Professor at the Faculty of Engineering at the , noted for his quality management innovations. He is considered a key figure in the development of quality initiatives in Japan, particularly the . He is best known outside Japan for the or cause and effect diagram (also known as fishbone diagram) often used in the analysis of industrial processes.
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