First Quote Added
April 10, 2026
Latest Quote Added
"Organizations depend on a happy customer base for sustainable growth and long-term success."
"I examine the impact of racial identity on behaviour in trust games played by White, Black and Coloured high school students in South Africa."
"I am a behavioural economist, working on issues of identity, discrimination, trust, social cohesion and collective action."
"Setting goals and working toward them keep employees driven to succeed. Where possible, extend goal setting to customer-service by setting up a system of daily benchmarks or gamifying the process."
"Treat your customers as an extension of your company"
"Hire for character, then focus on training"
"On Parole, Staying Free Means Staying Clean and Sober."
"For climate risk, the past is not a good predictor of the future."
"We’ve got our hands full."
"Sabine and I spent quite a bit of time discussing the things we want to focus on. And I wish I could say it was one or three, but there’s actually quite a few."
"We have managed to achieve a broader membership among emerging market countries. This is a concern that we’ve had in the past: whether the NGFS is just a network that’s made up of western countries, if it’s relevant for everyone else."
"NGFS membership cannot become a greenwashing opportunity for central banks that simply want to appear to be proactive on climate change."
"We want to see more engagement among the new joiners and active participation in the network."
"We started the NGFS as a network of the willing, but we are moving more and more to having a network of the committed."
"We had to start somewhere."
"In other words, we can – and to survive, we must – transform and even end within the next ten years the failed system of capitalism that now threatens to collapse earth’s life support systems and with them, human civilisation. We must replace that economic system with one that respects boundaries and limits; one that nurtures ‘soils, aquifers, rainfall, ice, the pattern of winds and currents, pollinators, biological abundance and diversity’;6 one that delivers social and economic justice."
"The reality is that, today, all states are embedded in, governed by and subject to the international system of mobile, volatile, private financial markets – a system that has indebted and impoverished the many and raised political tensions, as reflected in the rise of nationalism. Millions of voters understand the nature of globalization, even while dimly aware of the monetary, fiscal or trade theories on which the system is built. This public awareness explains why some electorates have backed the election of “strong men” – politicians who offer “protection” from the very global markets that have stripped economies of jobs and income, while enriching rentier capitalists."
"Social democracy’s blind spot for the international financial architecture and its power over domestic policy-making has had other consequences. Not only does neglect of the international system let globalized capital markets off the regulatory hook, but globalization has also led to the rise of economic nationalisms."
"Globalization represents the tragic reversal of all that Keynes hoped to achieve at Bretton Woods: an international framework that would end nationalisms, international trade competition, high levels of domestic unemployment, low levels of aggregate demand and the consequent debt deflation. It was an attempt by Keynes and other economists to prevent the return of nationalisms and fascism by developing policies that increased domestic demand not by boosting exports and raising demand externally but by raising living standards at home: an inter-national system that would restore policy autonomy to democratic states and stability to the world’s economies."
"Contemporary AIDS denialism, the belief that HIV is harmless and that antiretroviral drugs are the true cause of AIDS, is a more insidious AIDS conspiracy theory. Advocates of this position make a "conspiratorial move" against HIV science by implying its methods cannot be trusted and that untested, alternative therapies are safer than antiretrovirals. These claims are genuinely life-threatening, as tragically demonstrated in South Africa when the delay of antiretroviral treatment resulted in nearly 333,000 AIDS deaths and 180,000 HIV infectionsa tragedy of stunning proportions."
"Four symbolically powerful figures ensuring the lifespan of AIDS denialism: the hero scientist (dissident scientists who lend credibility to the movement); the cultropreneur (alternative therapists who exploit the conspiratorial move as a marketing mechanism); the living icon (individuals who claim to be living proof of AIDS denialism's legitimacy); and the praise-singer (journalists who broadcast movement messages to the public)."
"Pro-science activists have fought back by deploying empirical evidence and political credibility to resist AIDS conspiracy theories, which is part of the crucial project to defend evidence-based medicine."
"As a first step, based on Statistics South Africa surveys, the review argues that inequality in terms of earned incomes dropped sharply between 1997 and 2000. But Statistics South Africa itself found that income distribution worsened slightly between 1995 and 2000. The review says that more people lived in poverty and, distressingly, more children suffered malnutrition in the late 1990s than five years previously. A key problem is that the review relies on the 1997 October household survey and the 2000 labour force survey instead of looking at the full trend from 1995 to 2002. In addition, the 1997 figures are out of line with the years before and after because income inequalities appeared to be much worse in 1997. As a result, the data suggests an unbelievable decline in income inequalities. It suggests that the Gini coefficient, which seeks to measure inequality, dropped from 0.68 to 0.59. In contrast, Statistics South Africa says the Gini worsened from 0.56 in 1995 to 0.57 in 2000."
"If the 10-year review wanted to rely only on the 1997-2000 period, it should have explained the reported worsening in income distribution between 1995 and 1997. In any case, the 2000 figure still represents a high level of inequality by world standards. The World Bank's World Development Indicators for 2003 report only about five countries with equal or higher inequality, most of them in southern Africa (Swaziland and Namibia) and Latin America."
"As a second step, the review does not explain its methodology clearly. It seems this finding derives from a projection from 1997 spending patterns, without actual study of 2000 figures. As a result, the finding of better income distribution between 1997 and 2000 really seems to follow solely from the purported improvement in income equality in this period - which, as noted above, is highly dubious. More fundamentally, we have to ask ourselves whether this is a useful way to understand the redistributive function of the state. After all, in most countries, government plays a significant redistributive function. But that is not all the same, in social or economic terms as improving income distribution."
"For instance, suppose a household's monthly income is R1 000, or R12 000 for the year. If the family has four children in school they are getting an extra R12 000 from the state, doubling their income. But does that help us understand the economic difficulties they face in the short run? After all, it won't put food on the table. It is important to assess the redistributive role of the state - but we shouldn't act as if that in itself is enough to justify or redress high levels of income inequality. The income distribution figures in the review appear to underplay the extent of inequality and overplay improvements. Most studies show that income distribution has probably worsened, as unemployment has risen and wages have fallen."
"Rather than picking out particular bits of interesting information from the review - which is packed with fascinating data - it would make more sense to engage with its overall argument. The call for a sustainable, equitable development strategy should not be lost in debates over the data or efforts to highlight the good news while ignoring the bad."
"The government's 10-year review argues that, in economic terms, household equality has greatly improved, especially as a results of government programmes. This conclusion has received considerable publicity, although it is not particularly important for the review's overall integrity and findings. It would be a great pity if the review's brief and not very sound note on income distribution overshadowed its deeper analysis and broader policy implications."
"The 10-yar review analyses an array of more reliable and important information to reach telling conclusions. Above all, it finds that, although improved social protection and democracy for the majority, it must do more to ensure greater economic inclusion and preparation for most. The review identifies soaring unemployment as the key factor behind growing economic disparities and exclusion. The unemployment rate has risen from 16 percent in 1995 to 31 percent today. In contrast to these arguments, the statistical basis of the review's conclusion on income distribution is extraordinarily weak. It has two stages: defining the trend in income distribution, and then examining the impact of government spending."
"I didn’t expect that the funding lines would be as slim as they were, and that they were cobbling together."
"Just the focus on trauma and healing … is not something you see much in the criminal justice system,’ said Mullins. However, this is seen now through TRCs. I think it really has become very central to communities as a place of safety, where you can go and get what you need .… I think they really are a shining example of the direction we should be moving."
"You’ve got to make modifications based on what works for your culture."
"China has moved beyond the stage of imitation and has a growing community of designers and innovators."
"I'm a very driven personality, there's no doubt about that. For success in bringing about this kind of change, you have to be pretty ruthlessly focused. I deal with intense stuff at Telkom and it's an enormous challenge and there's pain and pleasure. It's very exciting, but what if you fail? You can't fail."
"A visit to Shanghai begs an exploration of art, fashion, design, and technology."
"Chinese urban planning is legendary, and great thought has been devoted to public spaces."
"Learning some Mandarin can really change the overall experience."
"when they do understand, I’ve experienced more random acts of kindness in China than anywhere else."
"Leadership instability is the top challenge faced by many SOEs, and this was certainly the case at Telkom."
"Staff were quite probably going to say one thing, do another, and wait for Maseko to pass through."
"Eskom could not build up sufficient reserves to cover the costs of maintenance, replacement or new capacity."
"Eskom will have to convince creditors that there is commitment to good governance and a pathway to sustainability. Eskom’s new board is the most important first milestone. Next steps will be to urgently appoint a permanent CEO and round out the Exco in a way that demonstrates a new beginning. Eskom’s communication needs to be open, humble and give stakeholders a true reflection of the state of affairs whether good or bad."
"Stuck in a ditch on that lonely Lesotho mountain road, one can try to drive out of it, wait, or walk to the next village for help. One thing is certain. If the truck does not lift out of the ditch, it is going to be a long time before one is back on course to deliver services."
"Performance of tertiary education institutions will specifically need to be targeted. One option is to tie some part of the government’s institution grant to achieving improved governance, capacity, quality and labour market alignment."
"The fastest route back to economic activity, charted in a way that enables physical distancing, will always be the best one. It is always better to generate revenue, in companies and through tax, than it is to save companies or borrow for the shortfall."
"Young people should leave school with a recognised certificate, be channelled into post-school education and training, and then enabled to access to earning opportunities."
"The absolutely most important thing for us is that we should be investing in human capability. It is, I think, the most important ingredient to success in any high-growth developing country, and it’s something that we underplay so significantly in South Africa. I think it’s the reason we don’t make progress."
"One of the most important ways of growing, expanding and developing is to have easy movement of people between countries."
"You could see that one of the problems in the company, even though it wasn’t in a competitive market, was that people still had this idea like they were in a monopoly."
"Communications is everything for people. It’s the most fundamental thing. And people are getting cut out of communication if they’re not online. It is an incredible enabler, especially when you have an urban configuration like we do, or spatial configuration, where people are very far from opportunity. So it could be a game changer."
Young though he was, his radiant energy produced such an impression of absolute reliability that Hedgewar made him the first sarkaryavah, or general secretary, of the RSS.
- Gopal Mukund Huddar
Largely because of the influence of communists in London, Huddar's conversion into an enthusiastic supporter of the fight against fascism was quick and smooth. The ease with which he crossed from one worldview to another betrays the fact that he had not properly understood the world he had grown in.
Huddar would have been 101 now had he been alive. But then centenaries are not celebrated only to register how old so and so would have been and when. They are usually celebrated to explore how much poorer our lives are without them. Maharashtrian public life is poorer without him. It is poorer for not having made the effort to recall an extraordinary life.
I regret I was not there to listen to Balaji Huddar's speech [...] No matter how many times you listen to him, his speeches are so delightful that you feel like listening to them again and again.
By the time he came out of Franco's prison, Huddar had relinquished many of his old ideas. He displayed a worldview completely different from that of the RSS, even though he continued to remain deferential to Hedgewar and maintained a personal relationship with him.