Sue van der Merwe

"My mum will tell stories of me hiding behind her skirt when we went up the road to visit her closest friend, whose daughter was my best friend."

"And I wouldn’t go into the convenience store. Mum would pull up outside and ask if I would run in and get a loaf of bread. I would say: ‘Oh no, I won’t go in.’ I was way too shy.”"

"It’s having that full control over our destiny, our focus and not having to compete for capital. That allows us to prioritise what we think is important for our business in terms of capital, all our resources, operational expenditure, everything.”"

"There have been licences come up overseas, where they’ve been short term and the government wanted to retain control over lots of important elements, around what products you can have, whether you can change them and the retail network."

"Not doing your best and putting the utmost into it was not acceptable,"

"I’ve loved this industry for so long and am so passionate about it. People talk about lotteries as something that provides a lift in their day. [The lottery] gives people something to hope for and to look forward to."