"supply chain professionals should be willing to experiment and to “cultivate uncommon partnerships,” including working with competitors in pursuing bold, visionary actions."

"Be in a place of wonder vs. resist, of navigate vs. replicate, of contribute vs. extract, of be audacious vs. incremental,”"

"“This is where value of diverse thinking comes into the picture. California was the first state to require women on corporate boards, not because it is politically correct, but because corporations with women on the board are on average 15% more profitable. It’s about having different backgrounds, different thinking, different education."

"“This will be most crucial in artificial intelligence. Right now it is dominated by a homogenous group of people. The biggest thing to watch out for in AI is bias, how it was trained and what we ask it to do. Not because they are bad, but because they have a different perspective."

"“It’s part of the development of our AQ, our adaptability quotient. The great news is you can continuously develop it. Curiosity, agile thinking, diverse teams, collaboration, are all part of it. You have to ask, What does the future need and expect of you? What are you in a unique position to contribute to the future?”"

"“If we focus less on how to make humans more effective than how to make machines more effective it will be to our detriment. But this isn’t really about machines at all – it is about community. The single most important social technology is the importance of being human.”"

"Nobody knows how to do it: you’ve got to figure it out. Part of it is an agile mindset. It’s not about spending a ton of money on research and development and hope to get it right, but starting with the most basic components and make sure you get them right."

"“The iPhone didn’t start the way it is now; they caught up. So in human resources, for instance, it can be getting the hiring or onboarding process right, and build from there. On an individual level, it is teaching people that they have agency, that they are able to create something and it can start small.”"