Kristin Skogen Lund

"It was shocking at first, we also had a huge drop in our revenues at the beginning which has since picked up very nicely. It’s hard to remember now, but there were a lot of uncertainties back in the spring of last year. We didn’t know how long it would last, how deep we would fall.”."

"leadership is a team play”, and it is crucial to build trust, focus on how people perform together, and empower them with confidence and autonomy."

"we decided and declared that we would not put anybody on temporary or permanent leave despite the fact that we lost revenue in the beginning. This made employees realize that we really wanted to be in this together.”"

"In a complex world with a lot of uncertainty, leaders have to embrace what seems to be opposing traits to succeed. On one hand, they have to act like heroes, exuding confidence, while on the other hand, they have to be humble, be able to take advice, and change course. In sum, they have to be humble heroes"