Anne Richards

"I had never looked at a business newspaper like the Financial Times."

"Sometimes such a lateral entry is also an advantage."

"The individual parts are always the same, but someone may have shaken them together overnight."

"When I was sent on a management skills training course for one of my previous employers, I realized that people are motivated by very different things."

"It's self-reliance and independence that count."

"We each have to find out for ourselves what we like and good, and then simply more of it do."

"Maybe that's because we have a lot of employees on site in China."

"That is why we already dealt with COVID in January 2020."

"At first we saw it as a regional problem, but when it turned into a global pandemic, we had some training."

"We rolled out Zoom across the company in just two weeks."

"And when we sent almost all of our employees to work from home, I was impressed by how flexible our employees were."

"We haven't actually had any failures we only owe that to the commitment of our people."

"If we really crack this, if we get this right, if we truly have a diverse culture and inclusive culture, that eventually will lead you to a sense of belonging and belonging is about not feeling like you're in an alien environment."

"I look back on my own journey, that feeling of being an outsider was definitely there for a big part of the beginning part of that journey."

"I didn't have a family background in financial services or indeed in business."

"It was just totally alien to the environment I grew up in."

"When I look now at my peers and my cohort, I could reel off in financial services, half a dozen female CEOs right now today, without thinking too hard about it, 20 years ago, that was not the case."

"Analysis Each step and then try and take a really lateral view."

"What is it that you are missing? Start with the premise that it's not working."

"If it’s not working, what would that look like? Does that then look like what you already have?"

"One of the challenges is how you can get something that is meaningful and relevant to every single piece of that quite complex puzzle, which is why things like targets are quite difficult to set in isolation."

"They will look very different for a different company that has a different geographic footprint. Even within the UK, that's true."

"You have to do a kind of audit of all your congregation’s needs."

"It’s always important to me that any theology we do."

"There’s fantastic work being done at both national and diocesan level."

"Younger people and children ex­­peri­­­­ence and consume reality differ­ently today."

"I’m fascinated by what it means to be an embodied person in Western society."

"It’s incumbent on all of us to really struggle with OT history."