"Rather than positing design and use as disconnected moments or stages in a technology's lifecycle, the structurational model of technology posits artifacts as potentially modifiable throughout their existence. In attempting to understand technology as continually socially and physically constructed, it is useful to discriminate analytically between human action which affects technology and that which is affected by technology. I suggest that we recognize human interaction with technology as having two iterative modes: the design mode and the use mode. I emphasize that this distinction is an analytical convenience only, and that in reality these modes of interaction are tightly coupled."
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Computer scientists from the United StatesBusiness theorists from the United StatesWomen academics from South AfricaMassachusetts Institute of Technology facultyWomen scientists from South Africa
Original Language: English
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https://en.wikiquote.org/wiki/Wanda_Orlikowski
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Wanda Orlikowski
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