"We want to make sure we get it right... We want it to be accurate and thorough. It’s a top priority for our office...There is evidence that it (unfilled vacancies) has affected staffing, for example, in consular operations. It has affected staffing in bureau of diplomatic security, which obviously affects our security if we have limited staff. It’s affected our IT staff...we have not recovered yet in our civil service staffing levels at this point.... (the hiring freeze’s impact on the existing workforce) does have an impact on morale around the world... Inexperienced staff, insufficient training, staffing gaps and frequent turnover contribute to the department’s other management and performance challenges."
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Quoted in Investigations Into Mistreatment of State Department Workforce are in ‘Final Stages,’ IG Says, Government Executive (12 July 2019)
https://en.wikiquote.org/wiki/Steve_Linick
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Steve Linick
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