"The mysterious thing about all this is that Japan- ask anybody who has been there- has superb service. And not just in nice hotels. Everywhere. You walk into any store, any restaurant, no matter how low-rent it looks, and I bet you that somebody will immediately call out to you in a cheerful manner. This happened to us all over. I never understood what the people were saying, of course. They could have been saying: "Hah! Americans! We will eventually purchase your entire nation and use the Lincoln Memorial for tofu storage!" But they always sounded friendly and welcoming. And they were always eager to wait on us. I couldn't help but think of the many times I've been in American stores, especially large ones, attempting to give somebody some money in exchange for merchandise- which I always thought was the whole point of stores- but was unable to do so because the store employees were too busy with other, high-priority activities, such as talking or staring into space. More than once, in America's stores, I have felt like an intruder for trying to give money to clerks. "Oh great" is their unspoken but extremely clear attitude. "Here we had everything going nice and smooth, and along comes this doofus who wants- of all things!- to make a purchase. In a store, for God's sake.""