"A business process is a collection of activities that takes one or more kinds of input and creates an output that is of value to the customer. A business process has a goal and is affected by events occurring in the external world or in other processes."
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Original Language: English
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Sources
Michael Hammer, James A. Champy. Reengineering the Corporation: A Manifesto for Business Revolution. HarperCollins, 1993. p. 35
https://en.wikiquote.org/wiki/Business_process
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Business process
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