Pamela Allen

"My biggest fear has always been that someone would be trapped back here and couldn't get help. No ambulance or police would be able to get through. It's good to know that after all of these years, my family will be safe. I've been stuck many times from the outside and couldn't get home and I've been stuck on the inside and couldn't get out."

"He's been in the Coast Guard his entire life, and one of the things he does and does well is what the Coast Guard motto is, be always prepared. He takes every new event and gets down and starts working and sees it to its end."