Milly Babalanda

"Thank you! RDCs have been exposed to several capacity building activities. They have been grounded in the public service standing orders and were provided additional guidelines and operational orders."

"The Presidency instituted an online monitoring system where we monitor their work on a regular basis. The RDCs regularly report on their field activities and they consult with Headquarters before implementing any decisions. The country is divided into six regions and each is supervised by a Regional Commissioner based at the RDC Secretariat who is in constant touch with the RDCs, especially to monitor their performance."

"The Presidency has increased the allowances of the RDCs to facilitate their work of monitoring security and service delivery."

"As it is now, those who were in the habit of overstepping their function because they believed they were ‘untouchable’ have adjusted after facing sanctions. RDCs are constantly reminded that they are civil servants. They are not above the law and will face the law just like any other public official. This has shaped their attitude to work."

"RDCs are transferred as and when there is a reason for it. Indeed, they are transferable just like any other civil servant. They perform their duties bearing in mind this reality. RDCs used to work in a station for a very lengthy period and they would assume certain habits as a result of this."