Jill McDonald (businesswoman)

"Get some practical experience that will help you place in context some of the learning you’ve had and apply it in the real world. That gives you a real start in being able to decide what you want to do.""

"We’ve had to work hard at helping people understand that jobs at McDonald’s are good quality jobs with prospects. Over half of my executive team started off working in restaurants"

"It’s important for businesses to reach out but also for universities to reach into business and really understand what skills and capabilities those businesses are looking for.""

"What we tend to do is spot trends and then democratise them. An example would be cappuccinos and lattes – we saw these were growing as a trend and we thought there was an opportunity to [provide] great tasting, ethical, good quality coffee but at exceptional prices, more conveniently than some of our competitors.""