Heather McGregor

"The key challenge for higher education is to remain relevant in a changing world. We need to partner with employers to ensure that we are developing the talent that they are seeking. We know from employers that many of the key skills they are looking for are so-called ‘soft’ skills (teamwork, awareness and so on), which is otherwise known as emotional labour."

"Other challenges include maintaining quality and engagement in online learning environments, protecting student and faculty data from cyber threats, ensuring academic integrity, and updating curricula and training educators to keep pace with technological changes."

"We live in a world where, as a result of innovation, cognitive labour (which progressively replaced physical labour from the mid-19th century) is now being replaced itself by artificial intelligence"