148 quotes found
"This decade holds many changes for the United States, but the greatest needs regarding America's productivity in the 1990s, are better education and employee training."
"Employees cannot become more productive in every sense of the word unless they are provided with continuous on-the-job training."
"Companies have a responsibility to train and retrain their employees."
"The rapid deterioration of education has been recognized as a national problem for the past several years. Consequently, American businesses must meet the immediate challenge of poorly-educated people in today's workforce by strengthening employee training programs."
"Great leaders recognize that companies must innovate to remain competitive, and they nurture environments that encourage creative thinking... Innovation is rarely accidental — it takes an organizational commitment that starts at the executive level. The idea is not enough. As Thomas Edison said, innovation is 1% inspiration and 99% perspiration. Too often companies forget the ‘perspiration’ or execution part of the equation."
"Dr. Cleland was among the first to see project management strategically as well as tactically, at the center of organizational competencies... It's hard to believe, but there was a time when it was new and unfamiliar. Dr. Cleland was a driving force behind the adoption of project management as a professional competency, and is a key contributor to the success of all organizations that use professional project management standards and methodologies today."
"Broadly speaking, the object of industry is to set up economic ways and means of satisfying human wants and in so doing to reduce everything possible to routines requiring a minimum amount of human effort."
"Progress in modifying our concept of control has been and will be comparatively slow. In the first place, it requires the application of certain modern physical concepts; and in the second place it requires the application of statistical methods which up to the present time have been for the most part left undisturbed in the journal in which they appeared."
"Postulate 1. All chance systems of causes are not alike in the sense that they enable us to predict the future in terms of the past."
"In other words, the fact that the criterion we happen to use has a fine ancestry of highbrow statistical theorems does not justify its use. Such justification must come from empirical evidence that it works."
"Based upon evidence such as already presented, it appears feasible to set up criteria by which to determine when assignable causes of variation in quality have been eliminated so that the product may then be considered to be controlled within limits. This state of control appears to be, in general, a kind of limit to which we may expect to go economically in finding and removing causes of variability without changing a major portion of the manufacturing process as, for example, would be involved in the substitution of new materials or designs."
"The definition of random in terms of a physical operation is notoriously without effect on the mathematical operations of statistical theory because so far as these mathematical operations are concerned random is purely and simply an undefined term. The formal and abstract mathematical theory has an independent and sometimes lonely existence of its own. But when an undefined mathematical term such as random is given a definite operational meaning in physical terms, it takes on empirical and practical significance. Every mathematical theorem involving this mathematically undefined concept can then be given the following predictive form: If you do so and so, then such and such will happen."
"Rule 1. Original data should be presented in a way that will preserve the evidence in the original data for all the predictions assumed to be useful."
"Rule 2. Any summary of a distribution of numbers in terms of symmetric functions should not give an objective degree of belief in any one of the inferences or predictions to be made therefrom that would cause human action significantly different from what this action would be if the original distributions had been taken as evidence."
"Every sentence in order to have definite scientific meaning must be practically or at least theoretically verifiable as either true or false upon the basis of experimental measurements either practically or theoretically obtainable by carrying out a definite and previously specified operation in the future. The meaning of such a sentence is the method of its verification."
"Both pure and applied science have gradually pushed further and further the requirements for accuracy and precision. However, applied science, particularly in the mass production of interchangeable parts, is even more exacting than pure science in certain matters of accuracy and precision."
"The greatest problem before engineers and managers today is the economical utilization of labor. The limiting of output by the workman, and the limiting by the employer of the amount a workman is allowed to earn, are both factors which militate against that harmonious co-operation of employer and employee which is essential to their highest common good."
"The aim of our efficiency has not been to produce goods, but to harvest dollars... The production of goods was always secondary to the securing of dollars."
"Finance and industry must be socialized somehow. If we refuse to do it from the bottom we shall have to do it from the top, and doing it from the top means the emergence of many Prussias — with wars upon wars."
"The mechanical engineer today is carrying forward, under the direction of science, the work that was begun by the mechanic who first learned to chip flint or make a fire ; and it is he alone that can lead the mechanic of today to a better understanding of his problems, and the capitalist to a better appreciation of their solution."
"Scientific investigation is rapidly putting at our disposal vast amounts of knowledge concerning materials and forces, which it is the business of the engineer to utilize for the benefit of the community. Well-designed plants and efficiency labor-saving devices, to be seen on every hand, bear testimony that he is doing at least a portion of his work well. When, however, it comes to the operation of these plants and the utilization of these labor-saving devices, the lack of co-operation between employer and employee, and the inefficient utilization of labor, very much impair their efficiency. The increase of this efficiency is essentially the problem of the manager, and the amount to which it can be increased by proper study is, in most cases, so great as to be almost incredible."
"Whatever we do must be in accord with human nature. We cannot drive people; we must direct their development... The general policy of the past has been to drive, but the era of force must give way to that of knowledge, and the policy of the future will be to teach and to lead, to the advantage of all concerned"
"There is another and higher leadership, that of the intellect, by which the methods and thoughts of one man may affect the whole civilized world. Industrial leaders who have most prominently attracted our attention in the past are those who have, by their inventions or their direction of activities, accumulated large fortunes ; but none of these are as great as the man who by the force of his intellect leads people throughout the civilized world to benefit themselves and others. Such a man was the late Frederick Winslow Taylor who, in his determination to eliminate error and to base our industrial relations on fact, set an example which will have an effect all over the world"
"Taylor’s friend Henry Gantt explains to his fellow engineers in the middle of the First World War that they must "develop a task system on the basis of democracy that will yield as good, or better, results than those now in operation under autocracy""
"It is becoming perfectly clear that the principles underlying industrial and military efficiency are the same and that a nation, to be efficient in a military sense, must first be efficient industrially"
"Engineers were the only members of the community "who understand the needs of the nation, desires of the workmen, and the power of the productive forces""
"For more than twenty years Mr. Gantt has been closely interested in advanced work in the field of labor management. For more than ten years his name has been identified with certain methods which, nevertheless, are yet but partially and imperfectly understood by many, and because of this incomplete understanding are sometimes supposed to be summed up in the "Bonus System" of wage payment."
"The achievement of Gantt offers a means of measuring the human or social efficiency of industry... Gantt's method has made it possible to ascertain the cause of the diseased industry just as blood analysis established the cause of malaria. While the latter made the completion of the Panama Canal possible, the former will transform industry from servitude into creative service and its pensioners into respectable members of the community... Unlike statistical diagrams, curve records, and similar static forms of presenting facts of the past (Gantt) charts... are kinetic, moving, and project through time the integral elements of service rendered in the past toward the goal in the future."
"Mr. Gantt concentrated his attention on the development of a method of charting which would show a comparison between performance and promises... he had used a chart on which the work for machines was "laid out" according to the time required to do it. The Gantt Progress Chart, as developed from this early form, was found to help in the making of definite plans and to be highly effective in getting those plans executed. The rate at which the work goes forward is continuously compared with the advance of time, which induces action to accelerate or retard that rate. These charts are not static records of the past - they deal with the present and future and their only connection with the past is with respect to its effect upon the future."
"For continuous flow production such as this I know of nothing better for recording output and comparing performance with capacity or what ought to be produced, than the straight line charts developed by Mr. H. L. Gantt, which show required and actual production in terms of both quantity and time. Their use, however, is not limited to the class of work just described."
"All human activity is a matter of motion and decision."
"We're all like tools. Not only like tools, we are tools, tools of Time. We're worn into grooves by Time — by our habits. In the end, these grooves are going to show whether we've been second-rate or champions, each in his way, in dispatching the affairs of every day. By choosing our habits, we determine the grooves into which Time will wear us; and these are grooves that enrich our lives and make for ease of mind, peace, happiness — achievement."
"Time study is the art of recording, analyzing, and synthesizing the time of the elements of any operation, usually a manual operation, but it has also been extended to mental and machinery operations."
"Motion study is the science of eliminating wastefulness resulting from using unnecessary, ill-directed, and inefficient motions. The aim of motion study is to find and perpetuate the scheme of least waste methods of labor."
"A better name for scientific management is "measured functional management." It is not sufficient to call it " labor saving 'management " for it deals with more than labor and labor saving. It is a way for obtaining methods of least waste. It not only saves useless labor, but it improves labor conditions; improves quality of product; prolongs the period of the worker's productivity; conserves, teaches and transfers skill and experience. The committee have caused the Society and the world to recognize at last the importance of the feature of the transference of skill, but they apparently still lack appreciation of the even greater feature of the recording and transference of experience of Mr. Taylor's measured functional management and of micro-motion study. Mr. Taylor's system is best described in his writings entitled A Piece Kate System, Shop Management, and On the Art of Cutting Metals, published by the Society, and Principles of Scientific Management, published by Harper & Brothers."
"It... has long been realized by those engaged in the work of installing scientific management, that transference of skill is one of the most important features(*)... The importance of transference of skill was realized many years ago. Studies in division of work and in elapsed time of doing work were made by Adam Smith, Charles Babbage, M. Coulomb and others, but accurate measurement in management became possible when Mr. Taylor devised his method of observing and recording elementary unit net times for performance with measured allowance for fatigue."
"Micro-motion study, presented for the first time at this meeting, is a new and accurate method of recording and transmitting skill. Based upon the principles of motion study and time study, it makes possible simultaneous measurement of both time and path of motions. It produces an entirely different result from any of the methods attempted by its predecessors, in that it shows a measured difference in the time of day on each and every cinematograph picture, even when the pictures are taken at a rate much faster than ever considered in work where positive films are printed and projected upon the screen."
"There is no waste of any kind in the world that equals the waste from needless, ill-directed and ineffective motions, and their resulting unnecessary fatigue."
"There is no industrial opportunity that offers a richer return than the elimination of needless motions, and the transformation of ill-directed and ineffective motions into efficient activity."
"This country has been so rich in human and material resources that it is only recently that the importance of waste elimination has come to be realized. The material element received the first consideration, and in the comparatively few years during which the subject has received attention, an enormous amount has been done to conserve natural resources, to economize in the use."
"No definite and permanent advance is made in any kind of work, whether with materials or men, until use is made of measurement."
"[A]dvancement of the human factor in industry... varies so much that unless we use measurement and abide by the results, there is no possibility of repeating the process accurately and efficiently at will, or of predicting and controlling the future conditions that assure that advancement."
"The first step in any great movement is to... arouse interest in the subject, to discuss the great problems involved, to outline the possible solutions, and to assign the various problems to those best fitted to undertake and handle them. The next step is to realize that all this discussion, valuable as it is, can grow into such action as it deserves, only if measurement is insisted upon from the very beginning of making the investigations outlined, if the records of measurement are in such form that they can be used by those who did not make them, that skill and experience may thus be transferred, and if the results of the measurements are incorporated into actual and universal practice as soon as they are properly synthesized into practical methods of least waste. The world has come to realize the truth of this as applied to material things. The day of standardization of materials and of machines is far advanced, and is daily progressing; but such has been rarely the case with measurement as applied to the human element."
"Motion Study is a means to permanent and practical waste elimination, — hence a prerequisite to efficient preparedness that shall be adequate, constructive and cumulative."
"There is some confusion today as to the meaning of scientific management. This concerns itself with the nature of such management itself, with the scope or field to which such management applies, and with the aims that it desires to attain. Scientific management is simply management that is based upon actual measurement. Its skilful application is an art that must be acquired, but its fundamental principles have the exactness of scientific laws which are open to study by everyone. We have here nothing hidden or occult or secret, like the working practices of an old-time craft; we have here a science that is the result of accurately recorded, exact investigation."
"The greatest misunderstandings occur as to the aims of scientific management. Its fundamental aim is the elimination of waste, the attainment of worth-while desired results with the least necessary amount of time and effort. Scientific management may, and often does, result in expansion, but its primary aim is conservation and savings, making an adequate use of every ounce of energy of any type that is expended."
"The Process Chart is a device for visualizing a process as a means of improving it. Every detail of a process is more or less affected by every other detail; therefore the entire process must be presented in such form that it can be visualized all at once before any changes are made in any of its subdivisions. In any subdivision of the process under examination, any changes made without due consideration of all the decisions and all the motions that precede and follow that subdivision will often be found unsuited to the ultimate plan of operation."
"The aim of the process chart is to present information regarding existing and proposed processes in such simple form that such information can become available to and usable by the greatest possible number of people in an organization before any changes whatever are actually made, so that the special knowledge and suggestions of those in positions of minor importance can be fully utilized."
"Process-chart notes and information should be collected and set down in sketch form by a highly intelligent man, preferably with an engineering training and experience, but who need not necessarily have been previously familiar with the actual details of the processes. In fact, the unbiased eye of an intelligent and experienced process-chart maker usually brings better results than does the study of a less keen man with more special information regarding present practices of the processes. The mere act of investigating sufficiently to make the notes in good enough condition for the draftsman to copy invariably results in many ideas and suggestions for improvement, and all of these suggestions, good and bad, should be retained and filed together with the description of the process chart. These suggestions and proposed improvements must be later explained to others, such as boards of directors, managers and foremen, and for best results also to certain workmen and clerks who have special craft or process knowledge. To overcome the obstacles due to habit, worship of tradition and prejudice, the more intelligence shown by the process-chart recorder, the sooner hearty cooperation of all concerned will be secured. Anyone can make this form of process chart with no previous experience in making such charts, but the more experience one has in making them, the more certain standard combinations of operations, inspection and transporting can be transferred bodily to advantage to the charts of proposed processes."
"Blessed is the man who makes two blades of grass grow where only one grew before. More blessed is he who multiplies the harvests of toil not merely two-fold, but three-fold or more-fold, for he virtually lengthens life when be adds to its fruitage. Such a man is Frank B. Gilbreth who tells in this book just how he wrought this wonder. For years he has closely watched workers at tasks of all kinds ; he has discovered how much they lose by moving unprofitably hither and thither, by neglecting to take the shortest and easiest paths. In the ancient trade of bricklaying he has increased the output almost four-fold by doing only what must be done, and using a few simple devices of his own invention."
"The things which concerned him more than anything else were the what and the why--the what because he felt it was necessary to know absolutely what you were questioning and what you were doing or what concerned you, and then the why, the depth type of thinking which showed you the reason for doing the thing and would perhaps indicate clearly whether you should maintain what was being done or should change what was being done."
"Management practitioners today largely ignore Frank and Lillian Gilbreth, possibly because the principles of motion study they pioneered are now very unfashionable. Motion study entailed the detailed examination of the movements individual workers made in the process of carrying out their work. It was, however, just one of the concepts the Gilbreths developed. Through Frank's concerns that the efficiency of employees should be balanced by an economy of effort and a minimisation of stress, and Lillian's interest in the psychology of management, their work laid the foundations for the development of the modern concepts of job simplification, meaningful work standards and incentive wage plans."
"An enterprise architecture can be thought of as a "blueprint" or "picture" which assists in the design of an enterprise. The enterprise architecture must define three things. First, what are the activities that an enterprise performs? Second, how should these activities be performed? And finally, how should the enterprise be constructed? Consequently, the architecture being developed will identify the essential processes performed by a virtual company, how the virtual company and the agile enterprises involved in the virtual company will perform these processes, and include a methodology for the rapid reconfiguration of the virtual enterprise."
"The presence of an enterprise reference architecture aids an enterprise in its ability to understand its structure and processes. Similar to a computer architecture, the enterprise architecture is comprised of several views. The enterprise architecture should provide activity, organizational, business rule (information), resource, and process views of an organization."
"Enterprise Engineering is defined as that body of knowledge, principles, and practices having to do with the analysis, design, implementation and operation of an enterprise. In a continually changing and unpredictable competitive environment, the Enterprise Engineer addresses a fundamental question: “how to design and improve all elements associated with the total enterprise through the use of engineering and analysis methods and tools to more effectively achieve its goals and objectives”..."
"A discipline has six basic characteristics:"
"Reference disciplines are existing bodies of knowledge that help establish the new discipline, that are a foundation of support for future work, and that are logical linkages to previous works. Throughout history, new disciplines have emerged from the need to solve new problems that are not fully addressed by existing disciplines. Emerging disciplines build upon the knowledge, subject matter, methods, tools, and theories of existing reference disciplines."
"There are several world view assumptions present in enterprise engineering. The first assumption is that the enterprise can be viewed as a complex system. This is necessary because systems in organizations are systems of organized complexity. Complexity is the result of the multiplicity and intricacy of man’s interaction with other components of the system. Secondly, the enterprise is to be viewed as a system of processes. These processes are engineered both individually and holistically. The final assumption is the use of engineering rigor in transforming the enterprise. The enterprise engineering paradigm views the enterprise as a complex system of processes that can be engineered to accomplish specific organizational objectives. In the Enterprise Engineering paradigm, the enterprise is viewed as a complex system of processes that can be engineered to accomplish specific organizational objectives."
"An enterprise must be viewed from several perspectives if it is to be fully described and understood (Barnett 1994; ESPIRIT Consortium AMICE 1991). Previous work in the development of architectures by the Automation & Robotics Research Institute (Presley et al. 1993) describes a five view approach. The Business Rule (or Information) View defines the entities managed by the enterprise and the rules governing their relationships and interactions. The Activity View defines the functions performed by the enterprise (what is done) while the Business Process View defines a time sequenced set of processes (how it is done). The resources and capabilities managed by the enterprise are defined in a Resource View. Finally, the Organization View is used to define how the enterprise organizes itself and the set of constraints and rules governing how it manages itself and its processes."
"The idea that time may be an active factor in causation has the mathematical significance that ' t ' (for the system in question) must appear explicitly in the formulation of the law. ...Such law may claim to express the fact of historic, irreversible duration."
"The question of the reversibility of natural processes provides the key to a great intellectual struggle which is now behind the complexities of philosophic and scientific thought. The issue can be formulated thus: Is there a real temporal process in nature? Is the passage of irreversible time a necessary element in any view of the structure of nature? Or, alternatively, is the subjective experience of time a mere illusion of the mind which cannot be given objective expression? These are not metaphysical questions that can still be neglected with impunity. For just as Einstein made his advance by analysing conceptions such as simultaneity, which had been thought to be adequately understood for the purposes of experimental science, so the next development of physical theory will probably be made by carrying on the analysis of time from the point at which Einstein left it."
"Thought is born of failure. When action satisfies there is no residue to hold the attention; to think is to confess a lack of adjustment which we must stop to consider. Only when the human organism fails to achieve an adequate response to its situation is there material for the process of thought, and the greater the failure the more searching they become. (p. 1)"
"The unitary system of thought has three main characteristics which distinguish it from many other systems: it deals with the form of systems rather than with their component parts; it recognizes a process of development as prior to the apparently static aspects of nature; and it is unitary, emphasizing one general form beneath all apparent dualism. (p. 21-22)"
"A unitary method of thought is indispensable to the interpretation of European history. The pervasive dualisms which distort the thought of western man are an element in this general condition, which therefore must be diagnosed in a language which does not take these dualisms for granted. No interpretation of European man in traditional European terms can bring the truth to light, any more than the color-blind can know their deficiency. (p. 25)"
"The internal tendencies of every organism, if isolated, lead to its disintegration. But the processes of the wider system sustain and modify those internal tendencies by "nourishing" them and gradually increasing the mutual conformity of organism and environment. (p. 36)"
"The term dissociation is here used for a condition in which the organizing process in an individual fail to develop one characteristic form, and two or more mutually incompatible systems of behavior compete for control. (p. 62)"
"Throughout history there runs one main trend: a progressive differentiation, or passage from simple to more complex forms in behavior, thought, and social organization. (p. 73)"
"During the metamorphosis from ancient to European man, self-awareness, rationalism, monotheism, and morality all developed in parallel as expressions of the influence of a new form of social tradition on the organization of the individual. […] Europe forced the new mode of life till it produced a definite dissociation, for self-awareness did not then bring with it an adequate understanding of the self; religion could not offer a complete integration; the rational intellect knew nothing of its own origins, limitations or mode of operation; and morality necessarily failed to realize its aim. (p. 114)"
"The dissociation of the typical adult European is a consequence not of any universal human nature, a term that has no meaning, but of the influence of an inadequately organized tradition. (p. 124)"
"In the religious age, the religious hierarchy wields power; in the political age, the ruler, nobles and commoners; in the economic, the hierarchy of wealth. The development of Europe during the last six centuries has consisted in the progressive shifting of the hierarchy of power from one set of functions to another. (p. 132)"
"The capitalist and the quantitative scientist were working out the final consequences of the tendencies that had begun with Plato and Archimedes, borne fruit in Kepler and Galileo, and were reaching their culmination in Carnegie, Ford, and Zaharoff, and – as we shall see – in Heisenberg. Yes, it would be unfair, and perhaps libelous, to accuse recent leaders of the West of a mature consciousness of their own historical significance. (p. 150)"
"More comprehensive process than those of the conscious mind control human destiny. (p. 151)"
"It is impossible today to escape the need for a general awareness of the phasing of the historical process. In the past great cultures could be created unconsciously, the organic processes forming the new patterns without man's attention being drawn to their wider significance. But the unconscious phase of history is now past. The acceleration of social change which has resulted from the attention paid to specialized techniques can only be controlled by paying attention also to the general formative processes which in earlier times were unconscious. Consciousness of specialized technical methods must be balanced by consciousness of general developing forms. (p. 167)"
"Three centuries of increasingly intense application of the quantitative method had exhausted its guarantee of the progressive improvement of thought, because the regions where the method is adequate have already been explored. [...] It is scarcely possible to avoid the conclusion that a new method is now necessary to supplement the method of quantitative analysis. (p. 180)"
"Man abhors the absence of integration. He demands integration, and will create religions, achieve heroic self-sacrifice, pursue mad ambitions, or follow the ecstasy of danger, rather than live without. If society refuses him this satisfaction in a constructive form he will seize a destructive principle to which he can devote himself and will take revenge on the society that thought his only demand was pleasure. (p. 188)"
"Man set out on a two-thousand-year trial of a particular method of differentiation, adapting the structure of his mental processes, conscious and unconscious, to a certain general form. We need to consider only the most general characteristics of this form, and for the purpose of this analysis, there reduce to two. Thought may be either unitary or dualistic (since other pluralistic forms may be neglected), and it may be either process or static. These two pairs produce four combinations or types of thought: unitary-process, unitary-static, dualistic-process and dualistic-static. The first and the last are the most stable and common types; the unitary-static and dualistic-process forms are less frequent and may be regarded as anomalous forms appearing at times of transition. (p. 193-194)"
"In Plato we find the essential form of the European attitude: the intellectual rejection of the phenomenal world of process on account of its sordid ruthlessness and the emancipation of the spirit within its own realm of permanent intellectual clarity and harmony. The ancient, aristocratic, tragic consciousness disappears; man sets out to console his spirit and protect his body by the exploitation of static ideas. (p. 201)"
"In separating consciousness from the material world Plato has to ascribe the formative faculty of the mind to consciousness, whereas the formative processes of the human system are largely unconscious, that is, they operate below the dominant processes of the human hierarchy and only come to attention at special moments. (p. 203)"
"The dualistic-static form of thought which marks the European tradition attains its most radical expression in Descartes. Whatever lip service we pay to other ideas, and however certain we are of its falsity, after three centuries we still behave as if we lived in a Cartesian world. The static clarity of Cartesian thought inevitably fascinated and imposed on beings who were so badly in need of harmony and so ready to deny process in the search for it. The very clarity of the method exposes its own errors, but we are accustomed to them and like them, for they satisfy our vanity. It has been evident for a century that unity is necessary to thought, and that process is inherent in nature, but western man has preferred to perish in his dualism rather than give up the proud autonomy of reason and risk losing his identity in the universal process. (p. 214)"
"Goethe did not propose a return to the undifferentiated condition of Heraclitus. The development of man lead from undifferentiated unity with nature, through a differentiation achieved by separation, to a new organized unity. But this last state would be different from the first; it must contain within its recovered unity all the differentiated knowledge, all the specialized organs and faculties, of two thousands years of development. (p. 224)"
"The human need for unity first created subjective religion, then objective analytical science; now it corrects the partiality of these attitudes by substituting one complete doctrine. (p. 251)"
"The failure of idealistic thought lay partly in the fact that it did not recognize that every ideal is linked to its shadow. [...] Whatever is incomplete is thus always complemented by its contrary; the penalty for any principle which fails to express the whole is the necessity to co-exist with its opposite. Partial love implies partial hate; spirit, sensuality; self-sacrificing compassion, sadism. The denial of any aspect sharpens and preserves it, while its acceptance transforms it by bringing it within the process of the whole. (p. 254)"
"Unitary man escapes these confusions through his recognition that one factor is of supreme importance: the maturity proper to man can only come through the experience of adult unity. This experience may come in many ways, but it means that the individual has, for the moment, outgrown the sense of any division, either within himself of from others, through a mature relations to at least one other person. Tension is inherent in the process, but tension does not become frustrating conflict if the overriding unity is realized. (p. 255)"
"Security is an impostor; little can be achieved while each seeks his own freedom from want, from war, or from fear. The general nature of all fear is the awareness that development is threatened. Fear and its consequences can be eliminated only by action leading to continuous development. Action can bring the assurance of a development which is more welcome than either spiritual or material security. Only through the pursuit of a general development can the species acquire the unity of purpose which may, as one of its secondary consequences, eliminate unemployment and war. In the individual life the same is true: only in unitary development can fear be overcome. Every individual experiences countless shocks from his first breath to his last, and these challenges are necessary to his development. But a unitary tradition can assist the members of each maturing generation to turn these challenges to advantage and to retain their basic integrity. (p. 256)"
"The ideals of truth, beauty, and goodness represent attempts to interpret the process of development as a group of tendencies permanently directed towards certain permanent and universal ends. But human behaviour is not directed towards unchanging ends, not even towards those temporary ideals which each community sets up for itself. The formative tendency is displayed, not in any steady process of definite orientation, but in a rhythmic sequence of transformation which cannot be represented as tending towards any particular final condition. (p. 261-262)"
"The idealist seeks the security of a static harmony, and therefore considers every tension evil. Unitary man recognizes tension as an essential feature of the formative process operating in man. Man creates in resolving tensions, but never brings them to an end. The contrasts of past, present and future forms provide an inexhaustible source of tension. (p. 274)"
"By openly recognizing the inescapable rhythm of harmony and tension which is the form of all human processes unitary man achieves a far-reaching emancipation. Much that was concealed can now stand in the open. The neutrality and objectivity of the quantity symbolism seemed to dissociated man a guarantee of the liberation of the mind from anthropomorphic and subjective illusions. But at deeper level it expressed merely the desire to escape inner conflict in a harmony of static form. This escape was wholly illusory; the superficial neutrality of science left it open to abuse, and the spirit of man has been punished by its attempt to escape struggle in an intellectual harmony. Unitary man renounces such separation and partakes in the development of the whole. Man finds himself in the universal process, by finding the universal process within himself. Tension continues, but henceforward his struggle is with, not against, the process of nature. (p. 276)"
"We are indeed a blind race, and the next generation, blind to its own blindness, will be amazed at ours."
"It is widely believed that only those who can master the latest quantum mathematics can understand anything of what is happening. That is not so, provided one takes the long view, for no one can see far ahead. Against a historical background, the layman can understand what is involved, for example, in the fascinating challenge of continuity and discontinuity expressed in the antithesis of field and particle."
"A clue to the future must lie in the past... every scientist, and everyone with intellectual curiosity, can learn something useful from a brief study of the history of atomism."
"No scientist has yet provided an acceptable definition of "mind" or "mental" that reveals the character of "unconscious mental processes," and no physicist a lucid definition of "elementary particles" that shows how they can appear or disappear, and why there are so many."
"Did ever the history of the intellect so little conceal so much?"
"Physics and psychology are going somewhere, but where they do not know. But... they are traveling from: Democritan permanent particles and the Cartesian mind necessarily aware. ...they are both traveling away from the same point of origin and in the same general direction: from the isolation of supposedly permanent "substances" towards the identification of changing relations potentially affecting everything; briefly, from substance to changing relations and structures."
"The material particle or the conscious mind—has been discovered not to be sufficiently unchanging to be treated as a thing in isolation... but more often to be the opposite: a changing system in a changing environment."
"Nothing is more surprising than the surprises of history, and nothing more untrustworthy than the uncritical extrapolation of the tendencies of the recent past."
"There are good reasons to expect... a return to a concreteness of basic ideas, to simpler fundamentals easily understood, to principles that will bring exact science closer to the human perspective."
"The most productive novelties often spring, in thought as in biological evolution, from more primitive and simpler forms, rather than from differentiated ones which, through their elaboration, have become too specialized to be adaptable to new tasks."
"Systematic errors of theory can seldom be discovered by direct attack; it is easier to uncover them by studying how and why physical theory took the path it did. That is why a clue to the future can sometimes be found in the past, and this is my reason for studying the history of atomism."
"Every scientific generation, measured by its most vocal members, exaggerates the historical importance of its own members. ...there is a perpetual temptation to study the latest and to neglect the past."
"There is no doubt of the need for an up-to-date, balanced, and comprehensive work on the history of atomism, drawing ideas, mathematics, and experiment together into a single story. When available, it should become required reading for all students of the exact sciences."
"No one is so brilliant that he can afford to neglect what history can teach him."
"Discontinuity of its linguistic and logical terms is for the conscious analytical intellect psychologically and logically prior to notions of continuity. ...This functional priority... may not have been reflected in the history of the development of reason in all human communities. ...But it is relevant for the West that the Pythagoreans, with their discrete integers and point patterns, came before Euclid, with his continuous metrical geometry, and that physical atomism as a speculative philosophy preceded by some two thousand years the conception of a continuous physical medium with properties of its own."
"Atomism originally stood for iconoclasm, impiety, and atheism, because the Greek atomists conceived a universe under the reign of chance."
"Two extreme interpretations of atomism have persisted through centuries: the näive assumption of objectively real indivisible pieces of matter, and the sophisticated view that "atom" is merely a name given to abstractions which it is convenient to assume in simplifying complex phenomena. The second perhaps stems from Ockham, who wrote in 1330 of "the fiction of abstract nouns"; from John Troland, who in 1704 interpreted material particles as mental fictions; and from countless others down to Ernst Mach, who after starting as a physical atomist came to regard atoms as "mental artifices" or "economical ways of symbolizing experience." Both views have advantages..."
"Theory confronts experiment, and both sides are a mixture of obscurity and clarity."
"Dogmatism in science is usually mistaken, because the conviction of certainty expresses a psychological compulsion, never any truly compelling reasons or facts. When a view attains wide popularity and seems obviously beyond question, its decline has usually begun or will begin very soon."
"The idea of the unconscious mental processes was, in many of its aspects, conceivable around 1700, topical around 1800, and became effective around 1900, thanks to the imaginative efforts of a large number of individuals of varied interests in many lands."
"I consider that Curie's Principle has two major consequences:- First: It shows that the class of processes which can be isolated for causal representation, not requiring the inference of external causes, is wider than the class of energetically closed systems. One-way processes in which the system loses energy can be isolable, in the sense that they can be given complete representation without taking their environment into account. Second: It suggests the possibility of a geometrical physics treating 3D spatial relations , i.e., angles or lengths, as primary. Just as statistical mechanics, the theory of crystal symmetry, and Group theory in quantum mechanics, are useful without assumptions about forces, so Curie's principle, with an appropriate model, can determine the path of a one-way process without such assumptions..."
"We are sick today for lack of simple ideas which can help us be what we want to be."
"The basic challenge to mankind is not population, poverty, war, technology, pollution, religious or racial intolerance, or blind nationalism, but an underlying nihilism promoting violence and frustrating sane policies on these issues. ...the only hope lies in the emergence of a potentially worldwide consensus of heart, mind, and will, appealing to all sane men and women everywhere ...The time has come for the west to speak to the world in universal terms. ...the consensus, if it comes, is likely to surprise by its suddenness, timeliness, and universality."
"This essay touches bottom for twentieth century man. ...it is one many signals marking the end of "Antiman," with his hopeless relativism, and announcing "Unitary Man," ...able to be more harmonious because he has become aware of the ordering processes at all levels in nature, without and within. ...here at last subject and object are potentially fused in a single insight."
"We know nothing about the Christian transcendental God except His total indifference both to individual suffering and to the collapse of the pseudo Christian civilization which the Church supported. The pretension to a transcendental authority... was a hypnotic given to children and remaining with them as adults. During one period in history it served a purpose... its early rational opponents... were strangely naive, for they imagined that a half-developed faculty called "reason" should, and could, lead the species. But reason... is not a prime mover."
"Faced by the dire nihilism of our time, we need a greater honesty... The Western search for unifying truth did not come to an end with Christianity, any more than with the physical theories of forty years ago."
"The Christian fog of self deception still does its damage: we either deceive ourselves by pretending to believe or overreact into a contempt of all religion. So, away with the fog!"
"God doesn't give a damn."
"The "divine" in man: creative bliss, the experience of perfection, the surprising joys of love all human, not divine. ...It is time that God was put in his place, that is, in man, and no nonsense about it. But, to prevent misunderstanding, instead of speaking of the "divine" in man I will call it the human sense of perfection or unity. ...Need I add that we may retain the Sermon on the Mount, Saint Paul's poem to charity, and much else, though we discard the Christian God?"
"The author... has known for that for several centuries freethinkers have led mankind. Only recently... new to him though perhaps long understood by others, possibly Kant and certainly Nietzsche, there emerged into his mind a clarity that will remain... the conception of transcendental divinity is damaging to man."
"Belief in a transcendental divinity arose from a misinterpretation of intimations from the less conscious levels of the mind. ...God is in the unconscious, is the unconscious, perhaps."
"A naturalistic reinterpretation renders all that is authentic about the Christian doctrine greater not less, for it makes it a part of a new and stronger man, not of some fancied "superman," but simply man as he is but less distorted by a dissociating tradition."
"To rob man of his noblest faculty, the experience of and aspiration to perfection and unity in himself , we can now see to have been a truly hellish surgery."
"L.L. Whyte, in his marvellous account of the way in which the duality of the human nervous system became the conflicting dualism of reason against instinct, writes: "Intellectual man had no choice but to follow the path which facilitated the development of his faculty of thought, and thought could only clarify itself by separating out static concepts which, in becoming static, ceased to conform to their organic matrix or to the forms of nature.""
"L. L. Whyte, in a short but prophetic essay, Archimedes or the Future of Physics, pointed out that in each of the two great new physical theories of this century the fundamental role was played by a particular constant of nature: in Relativity by c, the velocity of light in vacuo, and in Quantum Theory by h, Plank's constant. He suggested that the next great advance in our understanding of nature would be associated with a new fundamental constant, and he prophesied that this would be concerned with the flow of time."
"Whyte showed how at the core of Newtonian physics lies the assumption that the elementary processes of nature are reversible, or would be if they could be isolated, and hence in the system of Natural Philosophy time would not appear as an explicit factor. ...In the cosmological theories of Einstein, de Sitter and Lamaître new ideas were introduced concerning the character of universal space, but no corresponding advance was made in connection with the idea of time, except in so far as the idea of expansion pointed to a finite rather than an infinite past."
"Although the anti-causal inclinations of an Eddington (or a Jeans) are most pertinent... they were not characteristic for their milieu. Far more typical for British natural-philosophical thought in this period is that interpretation of the conceptual situation in physics advanced by Lancelot Law Whyte in 1927 in Archimedes, or the Future of Physics, namely that "in order to straighten out its atomic problems physics will have to take a hint from biology." This notion, casually stated in the language of the work-a-day world, had come to Whyte two years before as a most powerful experience, a veritable revelation. "...That just as the Solution of Relativity demanded a fundamental reconsideration of the so-called limits of Science & their absorption into Science & reconstruction & a new understanding of them, So the solution of the Relativity-Quantum problem might involve the problem of life in such a way as to throw real light on the relation of Religion, Art & Science." ...while Whyte anticipates a revolution in science, indeterminism receives no explicit attention...Whyte is simply unconcerned with that aspect of Weyl's and Eddington's views. And this seems characteristic... [of] how very far the British were from focusing on causality."
"Psychology of Management, as here used, means, the effect of the mind that is directing work upon that work which is directed, and the effect of this undirected and directed work upon the mind of the worker."
"... what is there in the subject of psychology to demand the attention of the manager?"
"Of what value is the study of management?"
"One of the undesirable by-products of the factory system was the frequent abuse of unskilled workers, including children, who were often subjected to unhealthy working conditions, long hours, and low pay. The appalling conditions spurred a national anti-factory campaign. Led by Mary Parker Follett and Lillian Gilbreth, the campaign gave rise to the “human relations movement" advocating more humane working. Among other things, the human relations movement provided a more complex and realistic understanding of workers as people, instead of merely cogs in a factory machine."
"The new industrial methods have greatly accelerated certain tendencies that had already manifested themselves in the old domestic factories and some of these deserve more than passing notice as they are affecting not only productive processes but our social organization as well. Perhaps the most important of these influences are those that tend toward"
"The underlying principle of specialization is division of labor; but the term division of labor has become associated with the individual worker, whereas specialization is, in general, far reaching in its effects, and influences industrial enterprises of all kinds."
"Specialization, as has been noted, is the confining of human activity to a limited field. In industrial work this means the limitation of an enterprise to a portion of the field and to the production of a limited line of products. But even when the line of products is limited, there are usually many types that are possible in that line and an infinite number of sizes of any one type. Thus suppose a manufacturer specializes in the manufacture of men's shoes. Here there is no limit to the types that may be produced and no limit to the number of sizes of any type since no two feet are exactly alike. Again a manufacturer may specialize on the production of motors between the sizes, say, of one-half horse-power and twenty horse-power. Here again many types are possible and an infinite number of sizes for each type. But it has been shown that one of the essentials of cheap production is quantity, and for a given total output the greatest number of each element entering into the product is secured when the numbers of types and sizes are a minimum."
"By standardization is meant the reduction of any one line to fixed types and sizes. Thus in the case of the manufacturer of shoes he selects a few types that, in his opinion, will find favor in the market. But each foot is not measured and a shoe of the required type made to these measurements. A limited number of sizes of each type is manufactured, these sizes being selected, by previous experience, so that any average man can find a pair that will fit him. The same holds true for the case of electric motors discussed above, and in fact for the entire field of manufactured products."
"There is another and very important ground for standardization and that is the desirability of having parts interchangeable. Standards of exchange have long been in general use, and these have, most usually, been fixed with a view to convenient use rather than on a scientific basis. The units of weight and measure are examples of this form of standard. They may not even be the most logical, or most convenient, but once established they can, in general, be changed only by slow degrees, if at all."
"It is human experience that as a man concentrates his efforts, either mental or manual, his skill in his chosen specialty, and the quantity of his product increase. It was shown... that specialization in machinery had a powerful influence in specializing the workman and thereby extending the principle of division of labor. But division of labor may be furthered by other influences. The very growth of all lines of human knowledge and activity makes it increasingly difficult for one man to retain a grasp of any one entire field. He must be content to cultivate a small portion of it."
"The term division of labor has, from long usage, become associated in the public mind with manual processes. But productive labor is, in general, both manual and mental and just as there may be division of manual labor so there may be division of mental labor or division of thought. Modern productive methods tend constantly to separate mental labor from manual labor and then to subdivide each into smaller and smaller parts. The subdivision of manual labor is greatly furthered, as has been seen, by the extended use of tools. Subdivision of mental labor on the other hand is hastened by an increase in the amount of knowledge and mental development necessary to successfully perform the work in hand. Thus the mental labor of designing machinery is performed largely apart from the actual production; and this mental labor has become very closely specialized as the scientific basis of engineering has grown. This process of subdivision is greatly hastened in both manual and mental operations by increased quantity since this, of itself, enables the manager to avail himself of the inherent advantages of division of labor already discussed."
"We are proud of Dean Kimball’s national fame as an engineer and leader in engineering education: we are mindful of his outstanding professional achievements which have contributed to the prestige of our College. Yet, in the intimacy of this Cornell group, our main desire is to record our respect and affection for one who in the discharge of his duties has evinced qualities of gentle humanity and gracious friendship adorning his technical skill and attainments."
"A full account of his life would read like a typical American success story of a career during the post-war years of rapid industrialization and mechanization."
"You can manage what you do not understand, but you cannot lead it."
"If you try to improve the performance of a system of people, machines, and procedures by setting numerical goals for the improvement of individual parts of the system, the system will defeat your efforts and you will pay a price where you least expect it."
"The great quality teacher, Shoji Shiba, often tells people that the biggest barrier to changing understanding is the following word: IAKI, which is not a Japanese word at all. It is an acronym for I ALREADY KNOW IT... Professor Shiba then goes on to say: “Yes, you may know it, but you don't know how to do it!” There is an enormous difference between knowledge and know-how... Too many executives believe that if they listen to a lecture or read a book they will know how to do something....Nobody ever became a great lover by just reading a book or watching a video. You have to get in and do it. There are some things you can only learn through experience."
"Tomas Bata and Bata-System of management are not well known today even though their success and heritage value are undisputed and awe-inspiring in the New Economy. T. Bata died in 1932 in a plane crash. By the time of his death he had introduced fundamental changes in management philosophy and techniques. Many of Bata approaches have been ‘discovered’ during the last 20 years by the Western World as part of what has become known as the ‘Quality Revolution’. Quality management was practiced by the Bata enterprises since before the World War I, through 1920s, 1930s and 1940s, well before the ‘gurus of quality’ even started thinking about the subject. Japanese visitors came to Zlin to learn about the Bata system well before the World War II. In addition, Bata executives traveled to Japan in 1937 and predicted the industrial rise of Japan at that time."
"When The Mechanical Design Process was first introduced in 1992, I insisted that it be priced at less than $50. I felt this was a fair price for a university text on the topic. McGraw-Hill, the publisher, agreed and released it at $49. Over the years, McGraw-Hill steadily raised the price over my protests."
"I always knew that it was possible to buy back rights. When I decided to request the rights back, I did a lot of online reading to be sure I understood the ins and outs."
"The first thing to do is to self-educate. Second, consider hiring a lawyer. I did, but things went so smoothly that I didn’t need one. Third, ask for your rights back. I had expected [McGraw-Hill] to ask for many thousands for the rights based on my calculations of their profits for the next five years."
"One point I considered was how much I make from each sale. Even though I drastically cut the list price, I actually make more per book than I did when the book was sold through the publisher. I did a lot of research into which self-publishing house to use to find one where the royalty model fit my sales model."
"With my book, most sales are through university book stores with some coming through online sales. I found a self-publisher who would give me the most for these outlets (Ingram Spark). I do not expect any sales through brick and mortar book stores."